Administration

Administration

Users & permissions

Add, update, or remove users from your school or governing body. Learn imports, roles, and best practices for maintaining accurate records.

Managing user accounts in your school

This article guides ClickView Administrators through the creation, management, and bulk updating of staff and student accounts, including manual, bulk, and Single Sign On methods.

How to create ClickView Administrator users

This article explains the Administrator role in ClickView and provides step-by-step instructions for granting administrator access to staff accounts.

ClickView Administrator permissions

This article explains how to access administrator options in ClickView, including user management, default settings, video security, and integrations. It provides guidance for school leaders on key administrative controls.

How teachers can request access to your ClickView school

This article explains how ClickView administrators configure teacher access options, approve requests, use teacher invites, and enable automatic access for staff.

How to manage year level rollover with SSO

This article explains how administrators can perform annual year level rollovers for SSO groups in ClickView, choose the correct rollover method, and follow step-by-step instructions.

Perform an annual year level rollover for students

This article explains how administrators can use ClickView’s annual year rollover feature to update all student accounts to the next year level, including best practices for backing up data before making changes.

Managing user details with Single Sign-On

This article explains how user account details are managed and updated in ClickView when your school uses Single Sign-On. It covers syncing information like names, email addresses, year levels, and admin rights through Active Directory and connected admin portals.

How to allow domains for ClickView services

This article lists the essential domains your IT team must allowlist on your network firewall or proxy to ensure full access to ClickView and related services. Includes U.S., Canadian, Australian, New Zealand, and UK domain details.