How to allow domains for ClickView services

Users & permissions

Summary

  • IT staff may need to set firewall or proxy rules for ClickView access.
  • General allowlisting can enable all ClickView services.
  • Use the provided domain lists for product and email communications.
  • Separate address lists exist for US/Canada, Australia/New Zealand, and UK.
  • Cloud-based services and updates rely on these domains.
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Quick tip
How can I tell if ClickView domains are being blocked?
If videos do not load or staff miss ClickView emails and updates, some required domains may not be allowlisted on your firewall or proxy.

Which domains do I need to allowlist?

To ensure smooth access to all ClickView products and communications, your IT team may need to set firewall or proxy rules to whitelist required domains. This is essential for accessing ClickView’s cloud-based services and receiving important updates. Several firewalls support creating a general rule that allows traffic to an allowlisted domain.

Use the following domain lists to configure your school’s firewall settings. Ensure all addresses for your region are included.

US / Canada

ClickView + Streamable Learning product domains:

https://*.clickview.us
https://static.clickview.com.au
https://static.clickvieweducation.com
https://*.clickviewapp.com
https://*.clickviewlocalcache.com
https://clickview.tv
https://*.clickview.tv
https://clickv.ie
https://clickview.net
https://*.clickview.net

https://*.streamablelearning.com
https://streamablelearning.com

ClickView + Streamable Learning email domains:

# ClickView
n.clickvieweducation.com - critical product updates
m.clickvieweducation.com - newsletter, content updates
learn.clickvieweducation.com - webinars, special events

# Streamable Learning
learn.streamablelearning.com

# Staff
clickvieweducation.com
streamablelearning.com

Australia / New Zealand

ClickView product domains:

https://*.clickview.com.au
https://*.clickviewapp.com
https://*.clickviewlocalcache.com
https://clickview.tv
https://*.clickview.tv
https://clickv.ie
https://clickview.net
https://*.clickview.net
https://integrations.clickviewapp.com
https://static.clickview.com.au
https://static.clickvieweducation.com

ClickView email domains:

# ClickView
n.clickvieweducation.com - critical product updates
m.clickvieweducation.com - newsletter, content updates
learn.clickvieweducation.com - webinars, special events

# Staff
clickvieweducation.com
clickview.com.au

United Kingdom

ClickView product domains:

https://*.clickview.co.uk
https://static.clickview.com.au
https://static.clickvieweducation.com
https://*.clickviewapp.com
https://*.clickviewlocalcache.com
https://clickview.tv
https://*.clickview.tv
https://clickv.ie
https://clickview.net
https://*.clickview.net

ClickView email domains:

# ClickView
n.clickvieweducation.com - critical product updates
eu.clickvieweducation.com - newsletter, content updates
learnuk.clickvieweducation.com - webinars, special events

# Staff
clickvieweducation.com
clickview.co.uk

What’s the best way to configure firewall rules?

Many firewall solutions allow you to create a general rule to allow traffic to all necessary domains in one step. Decide the appropriate method for your network, ensuring every listed domain is covered.

If I need help configuring our firewall

If you have trouble with allowlisting or have questions about firewall settings, contact Product Support.

Frequently asked questions

Certain school firewalls or proxies may block traffic to essential ClickView services. Allowlisting ensures all features are accessible and school communications are delivered.
Both product domains (for accessing platform features) and email domains (for updates, newsletters, and webinars) must be allowlisted as described above.
Yes. Many firewalls support a general allowlisted domain rule to cover all required ClickView services and communications.
If you need assistance, contact Product Support.

Get in touch

If you’re having trouble finding the right topics or videos, just reach out! Our team - Andrew photoNischal photoJanice photoPfreya photo Andrew, Nisch, Janice, Pfreya, or any of us at ClickView - will be happy to help you get sorted.

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