How to update ClickView Local Cache

How to update ClickView Local Cache

Summary

  • Sign in to your ClickView account and go to Settings.
  • Select Local Cache under School management.
  • Review Local Cache details and confirm the status is Online.
  • Open the three dots menu beside the Administrator console.
  • Then click Update Local Cache version.
  • Update Local Cache version is grayed out when your version is already up to date.
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Quick tip
Where can I find the Local Cache status in ClickView?
Local Cache status is displayed in Settings under School management and shows if it is Online with a green dot.

Latest Local Cache version

The current latest version of ClickView Local Cache is 1.0.0-rc10.

Check your current Local Cache version

To check if you are currently running an outdated version of Local Cache, please navigate to:

  1. Sign in to your ClickView account.
  2. Go to Settings.
    Clickview settings navigation
  3. Under School management, click Local Cache.
    How to access the Local Cache settings in ClickView
  4. Review the Local Cache details, and check if the status is Online (represented by a green dot).
    How to update your ClickView Local Cache version

Update Local Cache to the latest version

To update to the latest version of Local Cache:

  1. Click on the 3 dots in the top right corner beside Administrator console, and click on Update Local Cache version.
    Select update local cache version
  2. A pop up will appear. Click the Update Local Cache button.
    Click the Update Local Cache button.

Note: The ‘Update Local Cache version’ option will be grayed out should your local cache version be up to date.

The 'Update Local Cache version' option will be grayed out

Frequently asked questions

In Local Cache details, check that the status is Online (represented by a green dot).
The ‘Update Local Cache version’ option in the drop-down menu is grayed out if your local cache version is already up to date.

Get in touch

If you’re having trouble finding the right topics or videos, just reach out! Our team - Akhil photoDaniel photoJalaj photo Akhil, Daniel, Jalaj, or any of us at ClickView - will be happy to help you get sorted.

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