Set up RM Unify or Glow Single Sign-On

Summary

• Single Sign-On is available via RM Unify or Glow.
• Provisioning requires organisation and domain details.
• Admins must install the ClickView app in RM Unify or Glow.
• Unify or Glow becomes the point of sign-in after provisioning.

Single Sign-On overview

Single Sign-On with RM Unify or Glow allows seamless access to ClickView. Once set up, staff and students can use their Unify or Glow account credentials to access ClickView across web and mobile platforms.

Pre-requisites for provisioning

• Provide your organisation code from Unify or seed code from Glow (if known).
• List all domains used for student and staff email addresses.
• Supply Year Of Entry (YOE) values for each student group.

Contact Product Support with these details. You will receive your RM Unify license for app installation.

How to set up RM Unify or Glow Single Sign-On

1. Go to the RM Unify/Glow sign-in page and sign in with admin credentials.
2. Select App Library from the top menu.
3. Search for ‘ClickView’, then choose ‘Connect to existing license’ and enter your RMUnify license key.
4. If prompted, select ‘No, I’ve not already created accounts in ClickView or don’t want RM Unify users linked to them.’
5. After completing these steps, inform Product Support to finalise the setup. Users signing in through the ClickView homepage with provided domain email addresses will be redirected to the Unify or Glow sign-in screen.

Managing year mappings rollover

At the start of each academic year, administrators must manually update Year Of Entry values in ClickView:

1. Sign in to ClickView with admin credentials.
2. Click your name in the top right and select Settings from the drop-down menu.
3. Choose SSO year group mappings to update Single Sign-On year mappings with the current Year Of Entry values for each student cohort.

Frequently asked questions